BUSINESS ENGLISH/ CUSTOMER RELATIONSHIP MANAGEMENT

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) 

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth. CRM systems compile customer data across different channels, or points of contact between the customer and the company, which could include the company’s website, telephone, live chat, direct mail, marketing materials and social media.

 

We’d love to hear from you! Drop us a line and we will tailor the perfect Business English course for you!

  • Call: 0040722841053
  • contact@cursinengleza.ro

She is primarily a teacher of English. Also her mind is lured by goodies like finance, economics, interest rates, the stock market, as she has a hankering for how the money is made. Nevertheless she is a dreamer on a cloud...As dreams cost nothing... In ordinary days she is a word-weaver for everything and everything that breathes. In the best of days she just follows the seasons by means of bike, skis, or roller-skates. She is grateful to all colors of the world and to people who read, smile and drop a line here, or on her email. Contributing author at Sudden Denouement Literary Collective, My Trending Stories and Anthology Volume I: Writings from the Sudden Denouement Literary Collective.

Tagged with: , , ,
Posted in Curs de engleza de afaceri

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Proud to have contributed to alive words that create a world without maps:

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 32 other followers

Follow Engleza de afaceri on WordPress.com
%d bloggers like this: